All Systems Operational
Hosted Communities ? Operational
Customer Portal ? Operational
Support Forum ? Operational
Keen IO Stream API ? Operational
SendGrid SMTP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Network Traffic
Fetching
Past Incidents
Apr 24, 2017

No incidents reported today.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Completed - The scheduled maintenance has been completed.
Apr 21, 10:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 09:45 EDT
Scheduled - We will be rebooting some networking hardware in order to apply some critical firmware updates that address newly discovered security vulnerabilities in those devices. We expect very minimal impact to end users due to the failover-ready nature of these devices.
Apr 21, 09:36 EDT
Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.

Apr 11, 2017
Resolved - This incident has been resolved.
Apr 11, 10:07 EDT
Monitoring - We have implemented a fix and are monitoring its effect. Normal traffic appears to be flowing to and from customer sites at this time.
Apr 11, 08:56 EDT
Identified - We have isolated the cause of the outage and are working to mitigate the problem.
Apr 11, 08:55 EDT
Update - The issue's origin has been traced back to our upstream provider who is currently working to determine the exact nature of the problem. More updates will follow as we receive them.
Apr 11, 08:19 EDT
Investigating - Several customer sites are suffering from long load times and partial failures. We are investigating.
Apr 11, 08:10 EDT
Apr 10, 2017

No incidents reported.