All Systems Operational
Hosted Communities ? Operational
Customer Portal ? Operational
Support Forum ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Network Traffic
Fetching
Past Incidents
May 25, 2016

No incidents reported today.

May 24, 2016
Resolved - Trial signups are now working normally.
May 24, 13:14 EDT
Investigating - We are seeing build failures during trial signups for new customers. We are investigating and will update when we know more. This does not affect existing customers.
May 24, 13:00 EDT
May 23, 2016

No incidents reported.

May 22, 2016

No incidents reported.

May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016

No incidents reported.

May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016

No incidents reported.

May 15, 2016

No incidents reported.

May 14, 2016
Resolved - We have deployed a fix for this issue, but will continue monitoring in case of further problems.
May 14, 23:34 EDT
Investigating - We are seeing intermittent failure of requests to complete throughout the environment after the maintenance. We have been troubleshooting this issue with our hosting provider and will provide updates as we get them.
May 14, 21:44 EDT
Completed - The scheduled maintenance has been completed.
May 14, 20:00 EDT
In progress - We have detected some connectivity problems in the wake of the maintenance, and are troubleshooting.
May 14, 19:48 EDT
Verifying - The bulk of the maintenance is complete. At this point we are testing the updates and ensuring that all functionality is restored.
May 14, 18:11 EDT
Update - All servers have come up from reboot as expected. Maintenance continues to be smooth and problem-free.
May 14, 17:28 EDT
Update - Maintenance is proceeding smoothly, nothing to report at this time.
May 14, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 14:00 EDT
Update - Our scheduled maintenance will begin in 5 minutes.
May 14, 13:55 EDT
Scheduled - Starting at 2PM Eastern Time on May 14th, Vanilla's hosting environment will be in a maintenance window for 6 hours. During this time, all nodes in the environment will be rebooted at least once and as a result there will be some instance downtime which will impact customer forums. We expect the actual outage period to last for approximately 45 minutes.

We expect this upgrade to solve some long standing pain points for us and improve our ability to provide consistently high uptime for our customers, so we are excited to move ahead.
Apr 18, 14:13 EDT
May 13, 2016

No incidents reported.

May 12, 2016

No incidents reported.

May 11, 2016

No incidents reported.