All Systems Operational
AWS - Canada Central
Operational
AWS Canada Central Enterprise Plan Communities
Operational
AWS Canada Central Corporate Plan Communities
Operational
AWS Canada Central Webhooks & Queue System
Operational
AWS - US West
Operational
AWS US West Enterprise Plan Communities
Operational
AWS US West Corporate Plan Communities
Operational
AWS US West Webhooks & Queue System
Operational
AWS - EU Central
Operational
AWS EU Central Enterprise Plan Communities
Operational
AWS EU Central Corporate Plan Communities
Operational
AWS EU Central Webhook & Queue System
Operational
VexxHost - Canada Central
Operational
VexxHost Canada Central Enterprise Plan Communities
Operational
VexxHost Canada Central Corporate Plan Communities
Operational
VexxHost Canada Central Webhooks & Queue System
Operational
VexxHost - US West
Operational
VexxHost US West Enterprise Plan Communities
Operational
VexxHost US West Corporate Plan Communities
Operational
VexxHost US West Webhooks & Queue System
Operational
Support Forum
Operational
Cloudflare
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Cloudflare Cloudflare Recursive DNS
Operational
Cloudflare DNS Updates
Operational
Cloudflare Cloudflare Workers
Operational
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare SSL Certificate Provisioning
Operational
Cloudflare SSL for SaaS
Operational
Cloudflare Cloudflare API
Operational
Amazon AWS
Operational
AWS route53
Operational
AWS s3-ca-central-1
Operational
AWS s3-us-standard
Operational
Keen IO Stream API
Operational
SendGrid SMTP
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance: November 16, 2026 United States Nov 16, 2026 20:00-23:00 EST
We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform.
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:50 EDT
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:50 EDT
Scheduled Maintenance: November 17, 2026 Canada Nov 17, 2026 18:00-21:00 EST
We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform.
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:51 EDT
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:51 EDT
Scheduled Maintenance: November 18, 2026 European Union Nov 18, 2026 18:00-21:00 EST
We will be performing scheduled maintenance across our hosting regions from November 16–18, 2026. This maintenance is part of our ongoing efforts to maintain the security, stability, and reliability of the Higher Logic Vanilla platform.
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:52 EDT
During these maintenance windows, community services will be intermittently unavailable for approximately 2–3 hours.
The maintenance will be performed on separate dates for each hosting region:
United States: Monday, November 16 - 8:00 PM – 11:00 PM ET
Canada: Tuesday, November 17 - 8:00 PM – 11:00 PM ET
European Union: Wednesday, November 18 - 5:00 PM – 8:00 PM ET (11:00 PM – 2:00 AM CET)
All dates and times are listed in Eastern Time (ET), except where otherwise noted. The EU maintenance window extends into November 19 in Central European Time.
What to Expect
* Temporary Service Interruption: Communities hosted in the affected region will be intermittently unavailable during their scheduled maintenance window.
* Expected Duration: Maintenance is expected to take approximately 2–3 hours per region.
* Service Restoration: Community services will be restored once maintenance has been completed.
Action Required
No action is required from community administrators. However, we recommend planning any scheduled community activities or integrations around the maintenance window for your hosting region.
We appreciate your patience and understanding as we perform these essential updates.
If you have any questions or concerns about the upcoming maintenance, please contact Higher Logic Support.
Posted on Oct 15, 2026 - 16:52 EDT