All Systems Operational
Uptime over the past 90 days. View historical uptime.
Hosted Communities ? Operational
90 days ago
99.96 % uptime
Today
Customer Portal ? Operational
Support Forum ? Operational
Cloudflare Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Workers Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare SSL for SaaS Operational
Cloudflare Cloudflare API Operational
Amazon AWS Operational
AWS route53 Operational
AWS s3-ca-central-1 Operational
AWS s3-us-standard Operational
Keen IO Stream API ? Operational
SendGrid SMTP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020
Database migration of Enterprise Clusters - Part 1
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:30 EDT
Scheduled - We will be migrating part of the databases of our Enterprise clusters.

During that maintenance a 1-5 second blip is expected to setup the migration process.

Once ready to do the switchover, affected sites will display an "offline" page for a duration of 5-10 minutes before coming back online.
Oct 21, 13:36 EDT
Database migration of Corporate clusters - Part 2 of 2
Completed - The scheduled maintenance has been completed.
Oct 21, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 EDT
Scheduled - We will be migrating the rest of the databases on our Corporate clusters.

During that maintenance 1-5 second blip is expected to setup the migration process.

Once ready to do the switchover, sites will display an "offline" page for a duration of 5-10 minutes before coming back online.
Oct 21, 12:37 EDT
Database migration of Corporate clusters - Part 1 of 2
Completed - The scheduled maintenance has been completed.
Oct 21, 13:10 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 21, 13:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 13:00 EDT
Scheduled - We will be migrating part of the databases on our Corporate clusters.

During that maintenance 1-5 second blip is expected to setup the migration process.

Once ready to do the switchover, sites will display an "offline" page for a duration of 5-10 minutes before coming back online.
Oct 21, 12:09 EDT
Deploy pipeline maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 10:46 EDT
Scheduled - Our deploy pipeline will undergo a maintenance and will be inoperational during that time.
Oct 20, 10:21 EDT
Oct 20, 2020
Maintenance on Business clusters
Completed - The scheduled maintenance has been completed.
Oct 20, 14:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:00 EDT
Scheduled - We will be undergoing database migrations on our Business customer environments
During the time an "offline" page will be displayed for affected sites.
Oct 20, 10:15 EDT
Oct 19, 2020
Maintenance on non-production staging environments
Completed - The scheduled maintenance has been completed.
Oct 19, 18:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:35 EDT
Scheduled - We will be undergoing database migrations on our non-production (staging) customer environments. We expect individual site impact to be low, but the duration of the maintenance window is 1 hour.
Oct 19, 17:30 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Urgent infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 12:00 EDT
Scheduled - We will be undergoing urgent maintenance to our infrastructure in order to patch a network level issue that is responsible for outages over the last week. This change should resolve the underlying problem that caused those outages.

We expect that deployment of this change will result in a window of roughly 60 minutes where there will be occasional short blips of degraded performance for some hosted communities. We expect these disruptions to be imperceptible for the majority of end users.
Oct 16, 10:44 EDT
Oct 15, 2020
Deploy pipeline maintenance
Completed - Maintenance has been reported.
Oct 15, 14:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:01 EDT
Scheduled - Our deploy pipeline will undergo a maintenance and will be inoperational during that time.
Oct 15, 11:34 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

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